Missing item claim
Whale of a Sale prides itself on running a highly organized and safe sale. We do our best to keep all items safe that are brought to the sale. We hire a police officer and have 5 security volunteers on duty during all sale hours.
However, with 5,000 shoppers, 100,000+ items on the floor, and thousands of items to sort post-sale, sometimes things happen beyond our control.
Per our consignor agreement, we are not responsible for items that are lost, damaged, misplaced or stolen, but will take note of anything missing in an effort to return it to the consignor should we find it was sorted into the wrong consignor pile or turn up in our “lost and found”.
Please complete the following CLAIM FORM. We will contact you if your item is located: